man99 Terms & Conditions

01General Terms

man99 is an online entertainment gaming and betting platform operated for users in Bangladesh. By using this website and all services provided through it, you confirm that you have read, understood, and agreed to fully comply with these terms and conditions.

man99 reserves the right to change or amend these terms at any time. Updated terms will take effect as soon as they are published on this page. It is each user's responsibility to visit this page regularly.

This platform is built for entertainment purposes only, and using it for any unlawful activity is strictly prohibited. man99 operates as a safe and reliable platform, ensuring SSL encryption and fair play.

02Account Eligibility & Registration

To open an account at man99, you must meet the following conditions:

• You must be at least 21 years of age. Use of this platform by minors is strictly prohibited.
• All information provided in your account must be accurate, complete, and your own.
• Each person may operate only one account. Creating multiple accounts is strictly prohibited.
• Opening or operating an account in another person's name or identity is prohibited.
• Your account password and login details must be kept fully confidential and must not be shared with any third party.

man99 may request additional documents for identity verification at any time if needed. man99 reserves the right to suspend or permanently close an account in the event of verification failure or the provision of false information.

03Deposits, Withdrawals & Payments

3.1 Deposit Rules

The minimum deposit amount at man99 is ৳100. Currently accepted payment methods are: bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. Transactions through any method other than those listed are not accepted.

If a deposit is not correctly credited to your account, you must contact the man99 support team immediately and provide proof of the transaction.

3.2 Withdrawal Rules

The minimum withdrawal amount from man99 is ৳800. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals can only be made through the same payment method used for the deposit.

man99 reserves the right to hold a withdrawal if deposit conditions have not been met or if any irregularity is suspected in the account. Withdrawals may be cancelled if fraudulent transactions are suspected, and the relevant account will be placed under review.

3.3 Transaction Security

man99 keeps all financial transactions secured through SSL encryption technology. Users' financial information is not transferred to any third party.

04Bonuses & Promotions

4.1 Welcome Bonus

New members at man99 will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 will add ৳1,000 in bonus, bringing the total balance to ৳2,000. Depositing ৳12,000 or more will add the maximum bonus of ৳5,000, bringing the total balance to ৳17,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10x, applied only to the bonus amount — not to the combined total of the deposit and bonus. For example: if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before withdrawing the bonus funds.

4.3 General Bonus Terms

• Bonuses are only usable on games designated by man99.
• Any attempt to claim bonuses through multiple accounts or fraudulent means will result in the full cancellation of the bonus and may lead to account suspension.
• If the wagering requirement is not met within the specified time period from when the bonus was received, the bonus will be automatically cancelled.
• man99 reserves the right to change, suspend, or cancel any promotional offer at any time.
• In the event of any bonus-related dispute, man99's decision will be considered final.

05Gaming Rules & Fair Play

man99 is committed to ensuring a fair and transparent environment across all games. The games available on the platform are products of various world-class software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi.

The following behaviors related to gaming are strictly prohibited:

• Playing games using any kind of software, bot, or automated tool.
• Intentionally exploiting any system error or bug.
• Colluding with other players to cheat against man99.
• Making false claims about game outcomes or claiming winnings through fraud.

If any of the above behaviors are found, all winnings on the relevant account will be voided and the account will be permanently closed.

06Responsible Gaming

man99 gives the highest priority to responsible gaming. This platform should be used for entertainment purposes only — never as a means of earning a livelihood.

• Only play with money you can afford to lose.
• If you feel that gaming is having a negative effect on your daily life, family, or work, take a break immediately.
• You can contact man99 support to set a spending limit on your account or to take a temporary break.
• If any signs of addiction appear, professional help should be sought.

To learn more about responsible gaming, visit the Responsible Gaming page.

07Account Suspension & Closure

man99 may temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Providing false or misleading information.
• Suspicion of operating multiple accounts or misusing bonuses.
• Fraud, cheating, or attempts to harm other users.
• Suspicion of money laundering or illegal financial activity.

Users may also close their own account at any time. In that case, all bonuses will be cancelled, but any eligible real balance will remain withdrawable.

08Privacy & Data Protection

man99 places great importance on the privacy of users' personal information. The collection, storage, and use of all information provided on the platform is governed by man99's privacy policy.

Personal information is used only for operating and improving the service. Information is not transferred to any third party except where required by law. For more details, please read the Privacy Policy page.

09Limitation of Liability

The man99 platform is provided on an "as is" basis. man99 does not accept liability for the following:

• Loss caused by technical errors, server downtime, or internet connection interruptions.
• Loss caused by issues with a user's own device or network.
• Loss resulting from unauthorized third-party access to an account where the user's own negligence is responsible.
• Temporary service interruption during system maintenance periods.

man99 continuously works to ensure the highest standard of service and strives to resolve any technical issues quickly.

10Intellectual Property & Content

All content on the man99 website — logos, designs, text, graphics, and software — is the intellectual property of man99 or its licensors. Reproducing, distributing, or modifying any part of this content without written permission is prohibited.

man99's trademarks, trade names, or logos may not be used in any advertising or promotional materials without permission.

11Dispute Resolution

If any dispute or complaint arises, you must first contact the man99 support team. The support team is available 24/7 via live chat and email ([email protected]) in both Bengali and English.

In the event of a dispute, man99 will first attempt to resolve it through discussion. man99's decision on any matter will be final unless the user submits a request for reconsideration with appropriate evidence.

12Changes to Terms

man99 reserves the right to amend or update these terms and conditions at any time. The first time a user logs into the platform after a change, they will be asked to read and accept the updated terms.

If a user does not accept the updated terms, they are advised to close their account and withdraw their available balance. Continuing to use the platform means the updated terms have been fully accepted.

13Contact & Support

For any questions or comments regarding these terms and conditions, please contact the man99 support team:

• Live Chat: Available 24/7 through the website
• Email: [email protected]
• Service languages: Bengali and English

The man99 support team is always ready to answer any of your questions. We believe in providing users with a safe, transparent, and enjoyable gaming experience.